8. FAQs

What type of TikTok ad accounts does Gyxen Media provide?

We provide official TikTok ad accounts that are certified and highly stable, suitable for advertising campaigns worldwide.

Which countries can I target with my ads?

Besides countries like Bangladesh, Pakistan, Nigeria, Algeria, and Kenya, you can also target the US, Europe, the UK, and other TikTok-approved countries.

How do I top up my ad account?

Access the Payment tab on the Gyxen Media platform. We accept Credit Card, Payoneer, PayPal, and USDT. Manual or Auto Top-up (PayPal and USDT). Standard service fees apply.

What are Gyxen Media's service fees?

Total service fee and taxes can be up to 9.5% for each top-up, automatically included during top-up.

How many TikTok ad accounts can I receive from Gyxen Media?

Depends on campaign needs and eligibility. Contact Gyxen Media support for personalized assistance.

Does Gyxen Media ensure compliance with TikTok's advertising policies?

Absolutely! All accounts and campaigns strictly follow TikTok's policies.

Can I manage my ad account directly?

Yes — via Gyxen Media platform and TikTok Business.

What should I do if my account is suspended?

Gyxen Media assists with direct appeals to TikTok and provides temporary solutions.

Will I get a refund for balance in a suspended ad account?

Gyxen Media will refund the remaining balance or transfer to a new ad account.

Can I request a refund for unused balance?

Yes, you can request a refund for any unused balance at any time.